Seven Teas values the privacy of its customers and is committed to protecting their personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Information

We may collect personal information, including your name, address, email address, telephone number, and payment details, when you purchase products from our ecommerce store or interact with us in other ways, such as subscribing to our newsletter or participating in a survey. We may also collect information about your use of our website, including your IP address, browser type, and device information.

2. Use of Information

We use the personal information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and other inquiries
• Improve our products and services
• Send you marketing materials that we believe may be of interest to you
• Comply with legal obligations and prevent fraud

3. Disclosure of Information

We may disclose your personal information to:

• Service providers who assist us in providing our products and services, such as payment processors, shipping providers, and customer support providers
• Government agencies or other third parties when required by law, such as to comply with a subpoena or court order
• Any other third parties with your consent

We will take reasonable steps to ensure that any third parties we disclose your personal information to are also bound by the APPs or are subject to similar privacy laws or contractual obligations.

4. Security of Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorized access, modification, or disclosure. We use a range of physical, electronic, and procedural safeguards to protect your information, such as secure servers, firewalls, and encryption.

5. Access and Correction of Information

You have the right to access and correct the personal information we hold about you. If you wish to access or correct your personal information, please contact us using the contact details provided below.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to improve your browsing experience and personalize our website. Cookies are small data files that are stored on your device when you visit our website. You can disable cookies in your browser settings, but this may limit your ability to use some features of our website.

7. Marketing

We may use your personal information to send you marketing materials about our products and services that we believe may be of interest to you. You may opt-out of receiving marketing materials from us at any time by using the unsubscribe link provided in our emails or by contacting us using the contact details provided below.

8. Changes to Privacy Policy

We may update this privacy policy from time to time. We will post any changes on our website and, if the changes are significant, we will provide a prominent notice on our website or notify you by email.

9. Contact Us

If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at:

Email: info@seventeas.com.au